Telecaller

Virat Properties is hiring a Telecaller in Belapur, Mumbai. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Verbal communication, Hindi and English, Active listening, CRM tools
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Job at a glance

• Work location: Belapur, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: On-site

Click Apply to send your profile to Virat Properties. It takes less than a minute.