Tele Caller

Virtual Tech has an opening for a Tele Caller based in Bhandup, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Handle Service Appointment Bookings And Customer Calls.Follow Up On Service Due Vehicles And Pending Jobs.Collect Customer Feedback After Service.Resolve Customer Queries And Complaints.Maintain Crm Records And Coordinate With The Service Team. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• A calm under pressure, customer-first attitude

Job details

• Work location: Bhandup, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Virtual Tech reviews applications regularly.