Telecaller

Virtual Tech is looking for a Telecaller to join its team in Thane, Mumbai. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

In the employer’s words

Handle Inbound And Outbound Customer Calls. Provide Detailed Information About Products And Services. Follow Up With Customers To Ensure Issues Are Resolved. Meet Performance Goals And Targets Set By The Management. Keep Updated With Product Knowledge And Company Policies. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Marathi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Virtual Tech reviews applications regularly.