Telecaller

Virtual Tech wants to bring on a Telecaller for its Andheri West, Mumbai team. Salary is up to ₹16,000/month. There are 5 open positions.

Employer’s description

Generates Sales Leads, Schedules Test Drives, And Follows Up With Prospective Or Existing Customers, Typically Handling 50100+ Calls Daily. They Promote Vehicles, Inform Clients Of Service Offers, Manage Customer Data In Crm Software, And Meet Monthly Sales/Service Targets In Dealerships. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : Marathi, Hindi, English

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: Marathi, Hindi, English
• A patient, polite attitude

What you get

The salary for this role is ₹10,000 – ₹16,000 per month.

Job at a glance

• Location: Andheri West, Mumbai, Maharashtra
• Vacancies: 5
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Virtual Tech.