Payments Collecter

Vishal Steels is looking for a Payments Collecter to join its team in Grant Road, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Candidiate Should Have Tally Prime Knowledge As Well As Payment Collection Reconciliation Experience. Payment Follow Up Should By Telephonic, Mail And Personal Visits. Candidate Required To Travel Where Customer Is There And Requirements Is There. More Than 2 Years Experience Compulsory.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Typing speed, CRM tools, Complaint handling, Active listening
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Grant Road, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vishal Steels today.