Voice Process Associate

Start your next role as a Voice Process Associate with Vivid Creative Studios in Dahisar West, Mumbai. You can earn up to ₹18,600/month. 4 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Telecalling, Video Conferencing Meetings, Live Streaming.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Verbal communication, CRM tools, Typing speed, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are polite and patient

What you get

Salary: ₹13,400 – ₹18,600 per month, based on skills and experience.

Job details

• Location: Dahisar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Vivid Creative Studios.