International Team Leader

Vizhve8 Hr Service is looking for an International Team Leader to join its team in Airoli, Mumbai. Salary is up to ₹60,000/month. There are 20 open positions.

Note from the employer

Hello Team,Pfb Requirements And Job Description For Your Reference For Team Leader Roles For Customer Support In Navi Mumbainumber Of Opening :30Pfb Requirements And Job Description For Your Reference - Minimum 1 Year Of International Bpo Experience. The Designation Of Team Leader Should Be On Paper.Lob Experience: Voice Or Blendedcomfortable For 24X7 Shifts. Excellent Communication Skills. Budget 7 Lacs30 Days Notice Period. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Salary

Salary: ₹50,000 – ₹60,000 per month, based on skills and experience.

Key responsibilities

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• A polite, calm under pressure attitude

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 5 days working rotational shifts
• Openings: 20

Interested? Apply now on BetterJobs with your resume — Vizhve8 Hr Service reviews applications regularly.