Senior Tele Caller

Vjoy World Holidays is hiring a Senior Tele Caller in Powai, Mumbai. There are 2 open positions. Salary is up to ₹35,000/month.

In the employer’s words

Close Leads And Followup Need Candidates Who Are Specifically Experienced In Tours And Tourism Industry. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Marketing | Languages : Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marketing, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Marketing
• Languages: Hindi, English
• A customer-first, patient attitude

Pay and perks

The salary for this role is ₹16,000 – ₹35,000 per month.

Quick facts

• Work location: Powai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 9.30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Vjoy World Holidays today.