Tracer Cum Telecaller

A new Tracer Cum Telecaller role is open at Voicebridge Ace, Thane West, Mumbai. The team is filling 5 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Hindi, Marathi, English

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Hindi, Marathi, English
• Someone polite and patient

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday

Apply today and take the next step in your career with Voicebridge Ace.