Customer Care Executive

Looking for a Customer Care Executive role in Kudlu Gate, Bengaluru? Vrtx Manpower Solution is hiring now. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹28,000/month.

Employer’s description

Customer Support. Type : Inbound, Outbound | Languages : Malayalam, Tamil, Telugu, Hindi, English

Pay and perks

Salary: ₹14,000 – ₹28,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Malayalam, Tamil, Telugu, Hindi, English
• A patient, customer-first attitude

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Vrtx Manpower Solution. It takes less than a minute.