Customer Care Executive

Vtech Nxtgen Cars Private Limited has an opening for a Customer Care Executive based in Gota, Ahmedabad. There are 5 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Manage Day To Day Call. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Typing speed, Complaint handling, Hindi and English, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Gota, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Vtech Nxtgen Cars Private Limited.