Customer Care Executive

Join VU Job Solution as a Customer Care Executive in Whitefield, Bengaluru. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Hiring Now: Digital Officer / Digital Relationship Manager Employment Type: Full-Time Eligibility Criteria Graduation Is Mandatory (Any Stream) Be / B.Tech Candidates Are Not Eligible Diploma Candidates Are Not Eligible Passion To Work In A Banking Process Language Requirement (Mandatory)Fluency In English + Any One Regional L. Type : Inbound, Domestic | Languages : Malayalam, Kannada, Tamil, Hindi, English

Compensation

Compensation: ₹16,000 – ₹20,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Kannada, Tamil, Hindi, English
• You are patient and calm under pressure

Position details

• Job location: Whitefield, Bengaluru, Karnataka
• Work type: On-site
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — VU Job Solution reviews applications regularly.