Customer Care Executive

Join VU Job Solution as a Customer Care Executive in Whitefield, Bengaluru. There are 30 open positions. Salary is up to ₹30,000/month.

Employer’s description

Genisys Requirements Automobile 15 Positionsskills: Excellent English + Hindiqualification: Graduationsalary: 3.7 Lpa / 25,600 Take-Homeexperience: Minimum 1 Year In Bpo (Inbound/Outbound). 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Malayalam, Telugu, Kannada, Tamil, Hindi, English

Salary

The salary for this role is ₹25,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Malayalam, Telugu, Kannada, Tamil, Hindi, English
• Someone calm under pressure and polite

Key responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Whitefield, Bengaluru, Karnataka
• Employment type: Full time
• Work type: On-site
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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