Customer Care Executive

VU Job Solution is looking for a Customer Care Executive to join its team in Marathahalli, Bengaluru. Great for first-time job seekers. You can earn up to ₹26,000/month. There are 30 open positions.

Employer’s description

Immediate Joiners Only.Voice Process ( Tanishq Jewellery Brand) Jd: Call Customer Give Them The Details About Products And Book Appointment For Them To Visit Tanishq Nearest Store.Grad-Fre/Expeng+ Hindioutbound Processday Shift (10 Am To 7Pm)No Cab Facility 6 Days Working ,Sunday Fixed Offsalary Upto:- 26K Ctcwork Location:- Maratahalli. Type : Domestic, Outbound, Inbound | Languages : Malayalam, Tamil, Hindi, English

Compensation

You will be paid ₹22,000 – ₹26,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Malayalam, Tamil, Hindi, English
• Someone customer-first and patient

Job details

• Work location: Marathahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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