Customer Care Executive

Join Vu Job Solution as a Customer Care Executive in Whitefield, Bengaluru. The team is filling 20 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Digital Officer / Digital Relationship Manager Employment Type: Full-Time Eligibility Criteria Graduation Is Mandatory (Any Stream) Be / B.Tech Candidates Are Not Eligible Diploma Candidates Are Not Eligible Passion To Work In A Banking Process Language Requirement (Mandatory)Fluency In English + Any One Regional Language:En. Type : Inbound, Domestic | Languages : Malayalam, Tamil, Kannada, Hindi, English

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• Someone patient and calm under pressure

Quick facts

• Location: Whitefield, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Vu Job Solution.