Customer Care Executive

Vu Job Solution is looking for a Customer Care Executive to join its team in Marathahalli, Bengaluru. Freshers can apply. You can earn up to ₹28,000/month. There are 30 open positions.

In the employer’s words

Hiring: Customer Support Executive | Zepto Process Excellent Opportunity To Build Your Career! Work Location: Marathahalli & Electronic City, Bangalore Position: Customer Support Executive (Zepto Process) Eligibility:Puc / Graduatefreshers Are Welcome To Applycandidates With A Minimum Of 1 Year Of Customer Support Voice Process Contact Hr Mamatha. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

What the job involves

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English

Compensation

Compensation: ₹19,000 – ₹28,000 per month.

Position details

• Job location: Marathahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Apply today and take the next step in your career with Vu Job Solution.