Customer Care Executive

Start your next role as a Customer Care Executive with Walkoutwear in Kirari Suleman Nagar, Delhi. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

In the employer’s words

Handle Incoming Calls, Whatsapp & Instagram Inquiriesshare Product Details, Size, Price & Delivery Timelinesmanage Order Status, Courier Tracking & Basic After-Salesnote Complaints & Coordinate With Concerned Departmentcustomer Payment / Confirmation / Feedback Follow-Upsdaily Customer Data Entry (Name, Number, Product, City, Source). More Than 2 Years Experience Compulsory. | Type : Sales, Domestic | Marketing | Languages : English, Hindi

What you get

You will be paid ₹1,000 – ₹15,000 per month.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Marketing, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Marketing
• Languages: English, Hindi
• You are polite and patient

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Kirari Suleman Nagar, Delhi, Delhi
• Vacancies: 2
• Work type: Work from office
• Interview: 9:00 AM - 6:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Walkoutwear today.