Operations Manager

Weariton0319 is hiring an Operations Manager in Vikhroli West, Mumbai. You can earn up to ₹25,000/month.

Employer’s description

We Are Looking For An Organized Operations Manager To Lead Our Jewelry And Charm Production Team. In This Role, You Will Be Responsible For Leading The Team: Supervising Our Jewelry-Making Staff To Ensure A Productive And Positive Work Environment.Managing Production: Setting Daily Goals And Ensuring All Orders Are Finished On Time And Meet Our Quality Standards.Tracking Inventory: Monitoring Raw Materials And Finished Goods To Prevent Shortages And Reduce Waste.Improving Efficiency: Streamlining Our Workshop Processes To Help Us Hit Our Targets Faster.Reporting: Maintaining Accurate Logs And Performance Reports To Keep Ownership Informed On Operational Progress.The Ideal Candidate Has Strong Leadership Skills, Experience In Small-Batch Manufacturing, And A Keen Eye For Detail. More Than 2 Years Experience Compulsory.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with Hindi and English, Verbal communication, Typing speed, CRM tools
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Quick facts

• Job location: Vikhroli West, Mumbai, Maharashtra
• Working hours: 09:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 1
• Work type: On-site

Ready to start? Upload your resume and apply to Weariton0319 today.