Customer Care Executive

WeConnect India ITES Solutions (P) Ltd. wants to bring on a Customer Care Executive for its Sector 63 - Noida, Delhi team. 10 candidates will be hired for this role. You can earn up to ₹30,000/month. No experience? You can still apply.

Employer’s description

Candidate Should Have Little Bit Knowledge About Bpo. Type : Inbound, Outbound, Domestic, Sales | Marketing | Languages : Malayalam, Tamil, Telugu, Kannada

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, Kannada, Malayalam, Marketing, Outbound, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Marketing
• Languages: Malayalam, Tamil, Telugu, Kannada
• Someone patient and calm under pressure

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

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