Work From Home - International Bpo Executive

Looking for a Work From Home - International Bpo Executive role in remote? Weddingsbazar.In By Kalvin International is hiring now. Salary is up to ₹40,000/month. The team is filling 5 vacancies. No experience? You can still apply.

Note from the employer

A Customer Relationship Manager Is Responsible For Handling Client Inquiries, Building Strong Relationships, And Ensuring A Smooth Customer Experience Throughout The Wedding Planning Journey. The Role Includes Understanding Client Requirements, Scheduling And Coordinating Online/Offline Meetings, Maintaining Regular Follow-Ups, Sharing Proposals And Updates, Addressing Client Concerns, And Converting Inquiries Into Confirmed Bookings. The Crm Acts As The Primary Point Of Contact Between Clients And The Wedding Planning Team, Ensuring Timely Communication And Exceptional Customer Satisfaction.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹15,000 – ₹40,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Active listening, Hindi and English
• Good English
• Freshers can apply
• Work from home

Position details

• Location: remote
• Vacancies: 5
• Work type: Work from home
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Weddingsbazar.In By Kalvin International.