Customer Support Engineer

Welsoft Technologies Pvt Ltd is hiring a Customer Support Engineer in Guindy, Chennai. You can earn up to ₹18,000/month. There are 2 open positions. Freshers can apply.

Employer’s description

Design And Maintain Software Solutions To Meet User Requirements. Customer Co-Ordination Is Main Role. Collaborate With Teams To Deliver High-Quality Applications. SQL

Salary

Compensation: ₹12,000 – ₹18,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Sql
• Female Only
• Good English
• Freshers can apply
• SQL
• Someone customer-first and calm under pressure

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Guindy, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Welsoft Technologies Pvt Ltd.