Customer Care Executive

Wheelseye Technology India Private Limited is hiring a Customer Care Executive in Sector 48 - Gurgaon, Delhi. You can earn up to ₹21,000/month. The team is filling 15 vacancies.

Employer’s description

Respond To Customer Queries Via Phone, Email, Or Chat.Resolve Customer Complaints In A Professional Manner.Maintain Records Of Customer Interactions And Transactions.Provide Accurate Information About Products And Services.Follow Up With Customers To Ensure Issue Resolution.Coordinate With Internal Teams To Resolve Customer Concerns. Languages : Hindi, English

Salary and benefits

Compensation: ₹16,000 – ₹21,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Position details

• Location: Sector 48 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 15
• Timings: Rotational shift
• Employment type: Full time

Apply today and take the next step in your career with Wheelseye Technology India Private Limited.