Customer Care Executive

A new Customer Care Executive role is open at Wheelseye Technology India Private Limited, Sector 48 - Gurgaon, Delhi. You can earn up to ₹21,000/month. The team is filling 20 vacancies.

In the employer’s words

A Customer Care Executive Is Responsible For Handling Customer Inquiries, Resolving Complaints, And Providing Information About Products Or Services. The Goal Is To Ensure Customer Satisfaction And Maintain A Positive Relationship With Clients. Type : Inbound | Languages : Hindi

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi
• Someone calm under pressure and patient

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

Compensation

You will be paid ₹12,000 – ₹21,000 per month.

Position details

• Job location: Sector 48 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Wheelseye Technology India Private Limited.