Kannada Telecaller

A new Kannada Telecaller role is open at White Dwarf Media Private Limited, Turbhe, Mumbai. There are 10 open positions. Salary is up to ₹25,000/month.

Employer’s description

Outbound & Inbound Calling: Calling Potential Leads And Existing Patients To Schedule Clinic Appointments Or Consultations.Lead Follow-Up: Following Up With Patients Regarding Their Treatment Plans, Health Check-Ups, And Wellness Programs.Information Sharing: Explaining Madhavbaugs Multidisciplinary And Ayurvedic Cardiac/Diabetes Care Therapies. Type : Outbound | Languages : English, Kannada

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Skills: English, Kannada, Outbound
• No English required
• Freshers can apply
• Type: Outbound
• Languages: English, Kannada
• You are calm under pressure and patient

Roles and responsibilities

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹12,000 – ₹25,000 per month.

Quick facts

• Job location: Turbhe, Mumbai, Maharashtra
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to White Dwarf Media Private Limited today.