Work From Home - Customer Care Executive

A new Work From Home - Customer Care Executive role is open at Winzera Private Limited, remote. The pay goes up to ₹18,000/month.

Employer’s description

Jd: Answer To Customer Queries Received Via Mail, Call And Support Chat. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Roles and responsibilities

As a Work From Home - Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Male Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and patient

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Position details

• Location: remote
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Remote (work from home)
• Working hours: 6: 00PM - 2;00 AM | Everyday

Ready to start? Upload your resume and apply to Winzera Private Limited today.