Telecaller

Looking for a Telecaller role in Bhandup, Mumbai? Wk Private Limited is hiring now. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with CRM tools, Hindi and English, Active listening, Typing speed
• Basic English
• Freshers can apply

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Bhandup, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Wk Private Limited.