Community Manager

Workved Spaces Private Limited has an opening for a Community Manager based in All Mumbai, Mumbai. The pay goes up to ₹30,001/month. There are 2 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Complaint handling, Typing speed, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Key responsibilities

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

What you get

Compensation: ₹15,000 – ₹30,001 per month.

Position details

• Work location: All Mumbai, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Workved Spaces Private Limited reviews applications regularly.