Customer Care Executive

World First International Courier wants to bring on a Customer Care Executive for its Ayodhya Nagar, Vijayawada team. Salary is up to ₹13,000/month. Great for first-time job seekers. The team is filling 5 vacancies.

In the employer’s words

We'Re Hiring! Customer Care Executive (International Courier)Key Responsibilities:Handle Customer Inquiries Via Phone, Email, And Chat.Assist Customers With Shipment Tracking And Delivery Updates.Resolve Customer Complaints Promptly And Professionally.Coordinate With Operations And Logistics Teams For Issue Resolution.Maintain Accurate Custom. Type : Inbound, Outbound, Domestic | Languages : Telugu, Hindi, English

Salary and benefits

You will be paid ₹12,000 – ₹13,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Telugu, Hindi, English
• You are polite and customer-first

Day-to-day work

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Job details

• Location: Ayodhya Nagar, Vijayawada, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Apply today and take the next step in your career with World First International Courier.