Customer Care Executive

World First International Courier wants to bring on a Customer Care Executive for its Eluru Road, Vijayawada team. The team is filling 10 vacancies. Salary is up to ₹15,000/month. No experience? You can still apply.

Employer’s description

We Are Looking For Urgent Customer Care Executive Jobs In Courier Companies,. Type : Inbound, Outbound, Domestic | Languages : Telugu, Hindi, English

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Telugu, Hindi, English
• Someone calm under pressure and polite

Job details

• Job location: Eluru Road, Vijayawada, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 10
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by World First International Courier.