Telesales Executive

World Wide Training Academy has an opening for a Telesales Executive based in Sion, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Type : Outbound, International, Sales, Domestic | Marketing | Languages : English, Hindi, Marathi, Telugu, Tamil, Gujarati

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Gujarati, Hindi, International, Marathi, Marketing, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Sales, Domestic
• Marketing
• Languages: English, Hindi, Marathi, Telugu, Tamil, Gujarati
• You are polite and customer-first

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Location: Sion, Mumbai, Maharashtra
• Openings: 5
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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