Telesales Executive

World Wide Training Academy is looking for a Telesales Executive to join its team in Mankhurd, Mumbai. You can earn up to ₹25,000/month. 6 candidates will be hired for this role.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Languages : English, Gujarati, Kannada, Malayalam, Marathi, Tamil | Type : Inbound, International, Mutual Funds, Outbound, Sales | Marketing | Preferred Experience In : Real Estate

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Inbound, International, Kannada, Malayalam, Marathi, Marketing
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Gujarati, Kannada, Malayalam, Marathi, Tamil
• Type: Inbound, International, Mutual Funds, Outbound, Sales
• Marketing
• Preferred Experience In: Real Estate
• A customer-first, polite attitude

What you will do

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Mankhurd, Mumbai, Maharashtra
• Openings: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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