Customer Care Executive

Join Worxpertise(Edge Business Solutions Pvt. Ltd.) as a Customer Care Executive in Sector 18 - Gurgaon, Delhi. There are 30 open positions. No experience? You can still apply. You can earn up to ₹24,000/month.

Note from the employer

Duties/Responsibilities: Identify Customer Needs And Help Customers Use Specific Features Related To The Product Responding Promptly To Customer Inquiries.Required Skills/Abilities: Excellent Communication Skills In Hindi & English Excellent Soft Skills Basic Two Wheeler Knowledge Would Be An Added Advantage. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are customer-first and patient

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Worxpertise(Edge Business Solutions Pvt. Ltd.).