Tele Caller

Xangars Infratech Solutions Limited (Xangars Infratech Solutions Private Limited) has an opening for a Tele Caller based in Vashi, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹1,80,000/month.

In the employer’s words

To Make Outgoing Calls To Customers & Keep Them Informed About New Products And Servicestalk To The Customer On Video Callverify The Kycconnect The Call With The Available Doctor.Strong Communication Skills And Ability To Direct Othersbasic Computer Knowledge (Excel, Word, Email)Language Requirement: Tamil,Telugu,Malayalam. Type : Inbound, Domestic | Languages : Hindi, Malayalam, Telugu

What you get

Compensation: ₹50,000 – ₹1,80,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, Hindi, Inbound, Malayalam, Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, Malayalam, Telugu
• You are patient and calm under pressure

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Location: Vashi, Mumbai, Maharashtra
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Xangars Infratech Solutions Limited (Xangars Infratech Solutions Private Limited).