Educational Counsellor

Join Xavier's Institute of Business Management Studies as an Educational Counsellor in Mira Road East, Mumbai. You can earn up to ₹20,000/month. There are 5 open positions.

Employer’s description

We Are Looking For A Result-Oriented Education Counsellor To Guide Working Professionals In Selecting Suitable Distance Learning Programs. The Role Involves Understanding Learners Career Goals, Providing Accurate Course Information, And Supporting Them Throughout The Enrolment Process. 1 - 2 Years Experience Compulsory. | Languages : English

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Position details

• Job location: Mira Road East, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

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