Customer Care Executive

Start your next role as a Customer Care Executive with Xpheno Private Limited in Hoodi, Bengaluru. The pay goes up to ₹25,000/month. 8 candidates will be hired for this role.

Employer’s description

Customer Support. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Tamil, Kannada, Hindi, English

Pay and perks

The salary for this role is ₹17,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Kannada, Malayalam and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil, Kannada, Hindi, English

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Hoodi, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 8

Ready to start? Upload your resume and apply to Xpheno Private Limited today.