Telecaller

Xpova Destination Pvt Ltd is looking for a Telecaller to join its team in Malad West, Mumbai. Salary is up to ₹15,000/month. There are 2 open positions.

Employer’s description

Tele Calling. Convince Customer. Marketing | Type : Outbound, Sales, International, Domestic, Inbound | Languages : English, Hindi, Marathi, Tamil | Preferred Experience In : Real Estate

Key responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Marathi, Marketing and Outbound
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Type: Outbound, Sales, International, Domestic, Inbound
• Languages: English, Hindi, Marathi, Tamil
• Preferred Experience In: Real Estate
• A patient, calm under pressure attitude

Job details

• Location: Malad West, Mumbai, Maharashtra
• Work type: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Xpova Destination Pvt Ltd.