Senior Project Manager

Y Raghuram & Co is looking for a Senior Project Manager to join its team in remote. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.Report Directly To The Managing Director. Has To Be Good With Microsoft Teams And Remote As Well As In Person Communication. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Compensation

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Key responsibilities

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• You are customer-first and calm under pressure

Job details

• Job location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Fully remote
• Vacancies: 1

Ready to start? Upload your resume and apply to Y Raghuram & Co today.