Field Collection Executive

Looking for a Field Collection Executive role in Kanjur Marg, Mumbai? Yash Enterprises is hiring now. You can earn up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Preferred Experience In : Loan, Credit Card

Salary and benefits

Salary: ₹21,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Education: Tenth Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• Freshers can apply
• Preferred Experience In: Loan, Credit Card
• A patient, calm under pressure attitude

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Kanjur Marg, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Yash Enterprises. It takes less than a minute.