Field Collection Executive

Join Yash Enterprises as a Field Collection Executive in Kalyan, Mumbai. The team is filling 4 vacancies. You can earn up to ₹24,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.Area Kalyan,Ambarnath,Badlapur,Dombavli,Ulhas Nagar,Shahapur,Ambivli. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card
• Someone calm under pressure and polite

Salary and benefits

Compensation: ₹20,000 – ₹24,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Kalyan, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Work mode: Work from office
• Employment type: Full time

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