Floor Manager

Yash Enterprises wants to bring on a Floor Manager for its Ghatkopar West, Mumbai team. You can earn up to ₹55,000/month.

Employer’s description

Manage And Monitor The Recovery & Collection Team.Track Daily Performance And Achieve Collection Targets.Guide, Motivate, And Support Team Members.Prepare Daily Mis And Performance Reports.Handle Escalations And Ensure Timely Follow-Ups. Leadership And Team-Handling Experience.Good Communication And Reporting Skills.Target-Oriented With Basic Ms. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹45,000 – ₹55,000 per month.

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Marathi, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• Someone patient and polite

Quick facts

• Job location: Ghatkopar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Yash Enterprises.