Customer Care Executive

Yashika Tandon (Sarkkart Industries) is hiring a Customer Care Executive in Sector 69 - Noida, Delhi. The pay goes up to ₹20,000/month.

Employer’s description

Position: Customer Support Executive (Inbound Calls)Job Responsibilities:- Handle Incoming Customer Calls Professionally And Politely.- Answer Customer Queries Related To Products, Orders, Shipping, Delivery, Returns, And Warranty.- Help Customers Identify Compatible Products For Their Motorcycles.- Resolve Basic Customer Issues And Escalate. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic and Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• You are polite and customer-first

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Sector 69 - Noida, Delhi, Delhi
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Yashika Tandon (Sarkkart Industries).