Email & Chat Support Executive ( In...

YASMEEN SHOAIB KHAN (Hire Endeavors) is hiring an Email & Chat Support Executive ( In... in Thane West, Mumbai. The pay goes up to ₹28,000/month. There are 30 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International

Pay and perks

Compensation: ₹24,000 – ₹28,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of International
• Good English
• Freshers can apply
• Type: International
• A customer-first, polite attitude

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: Night shift/ rotational
• Openings: 30
• Job type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by YASMEEN SHOAIB KHAN (Hire Endeavors).