Email And Chat Support Executive

Yasmeen Shoaib Khan (Hire Endeavors) is looking for an Email And Chat Support Executive to join its team in Juinagar, Mumbai. The pay goes up to ₹28,000/month. There are 30 open positions.

In the employer’s words

Non Voice Bpo Experience Required. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, International | Languages : English

Your responsibilities

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Domestic, English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, International
• Languages: English
• You are customer-first and polite

What you get

Compensation: ₹25,000 – ₹28,000 per month.

Quick facts

• Work location: Juinagar, Mumbai, Maharashtra
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Yasmeen Shoaib Khan (Hire Endeavors).