Telecalling Team Leader

Yatee Powertech (Opc) Private Limited has an opening for a Telecalling Team Leader based in Jule. Salary is up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, Marathi

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Hindi, Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, Marathi

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Location: Jule
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Office-based
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Yatee Powertech (Opc) Private Limited reviews applications regularly.