Secretary / Executive Assistant

Ybk Industries Private Limited has an opening for a Secretary / Executive Assistant based in India. You can earn up to ₹40,000/month.

In the employer’s words

Executive Assistant (Female Only) Graduate, Married Preferred. Must Have Advanced Excel, Meeting Coordination, Follow-Ups, Letter Drafting, Reporting, And Excellent Communication Skills. 2-5 Years' Experience Preferred. More Than 2 Years Experience Compulsory. | Languages : Punjabi, Hindi, English

Pay and perks

Compensation: ₹20,000 – ₹40,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Punjabi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi, English
• A patient, customer-first attitude

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Position details

• Location: India
• Job type: Full time
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Ybk Industries Private Limited reviews applications regularly.