Ngo(Charity) Telecaller

Yellow Umbrella Services - Best ISO Certified Company to work has an opening for a Ngo(Charity) Telecaller based in Vikhroli West, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Telecalling For Charity Process, Fundraising,. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales, Outbound | Languages : Marathi, Hindi, English

Salary and benefits

You will be paid ₹18,000 – ₹20,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales, Outbound
• Languages: Marathi, Hindi, English
• You are calm under pressure and customer-first

Quick facts

• Work location: Vikhroli West, Mumbai, Maharashtra
• Openings: 10
• Working hours: 10AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

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