Telecaller/ Caller Executive

Join Yellow Umbrella Services - Best ISO Certified Company to work as a Telecaller/ Caller Executive in Vikhroli West, Mumbai. No experience? You can still apply. 20 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Potential Customers Generate Leads And Follow Up With Interested Clients Maintain Call Records And Update Data Regularly Achive Daily Callings And Sales Targets. Type : Outbound, Inbound, Sales | Marketing | Languages : Telugu, Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Marketing
• Languages: Telugu, Marathi, Hindi, English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹16,000 – ₹20,000 per month.

Quick facts

• Location: Vikhroli West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Yellow Umbrella Services - Best ISO Certified Company to work.