Telecalling Executive

Yellow Umbrella Services - Best ISO Certified Company to work is hiring a Telecalling Executive in Vikhroli West, Mumbai. Salary is up to ₹22,000/month. The team is filling 10 vacancies.

In the employer’s words

We Are Seeking A Dynamic And Customer-Focused Telesales & Customer Support Executive To Handle Outbound Sales Calls, Assist Customers With Their Queries, Provide Product/Service Information, And Ensure A Positive Customer Experience While Achieving Sales Targets. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹17,000 – ₹22,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: Marathi, Hindi, English
• A polite, patient attitude

Your responsibilities

As a Telecalling Executive, your work will include:

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Vikhroli West, Mumbai, Maharashtra
• Vacancies: 10
• Employment type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

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