Travel Sales Executive

Yellow Umbrella Services - Best ISO Certified Company to work wants to bring on a Travel Sales Executive for its Vikhroli West, Mumbai team. Salary is up to ₹17,000/month. 10 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Call The Leads And Follow Up. Plan And Organize Travel Itineraries, Bookings, And Tours For Clients. Provide Travel Recommendations And Handle Customer Queries. Coordinate With Partners And Suppliers. Need Candidates With Excellent Spoken Skills. Flexible Working Hours. Weekly Off. Earn Incentives On Every Closure. Hybrid Available.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Active listening, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Pay and perks

Salary: ₹12,000 – ₹17,000 per month, based on skills and experience.

Job details

• Location: Vikhroli West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Yellow Umbrella Services - Best ISO Certified Company to work reviews applications regularly.