Work From Home - Ngo Telecaller (Fundraising)

Yellow Umbrella Services - Best ISO Certified Company to work is hiring a Work From Home - Ngo Telecaller (Fundraising) in remote. You can earn up to ₹25,000/month. The team is filling 10 vacancies.

Employer’s description

Make Daily Calls To Potential Donors And Supporters,Explain Ngo Campaigns And Social Causes Clearlyconvince People To Contribute Donations Or Support The Cause,Maintain Accurate Records Of Calls And Responsesensure Polite, Positive, And Professional Communication At All Times. More Than 2 Years Experience Compulsory. | Type : Outbound | Marketing | Languages : English, Marathi, Hindi

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing and Outbound
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Marketing
• Languages: English, Marathi, Hindi

Compensation

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Job location: remote
• Work type: Fully remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Yellow Umbrella Services - Best ISO Certified Company to work.